Any correspondences (letters, notices, etc.) from the IRS pertaining to your question.Your Social Security number and birth date.

When you call the IRS, make sure you have this information handy: Information You Need When Calling the IRS See the table below for average wait times by time of year. What Is the IRS Phone Wait Time?Īccording to the IRS, the IRS phone wait time varies based on what month it is. Wait to be connected to someone at the IRS. Press “2” for “personal- or individual-tax related question.”ġ0. Do not input your Social Security Number when the recording tells you to.Ĩ. Press “2” for “all other questions about your tax history or payment.”ħ. Press “3” for “all other questions about your tax history or payment.”Ħ. Press “1” for “questions about a form you have already submitted or a payment or to order a tax transcript.”ĥ. Press “2” for “answers about your personal income taxes.”Ĥ. Press “1” for English or “2” for Spanish.ģ. Call 1-80 between the hours of 7:00 AM – 7:00 PM local time.Ģ. Here’s exactly how to speak to someone at the IRS over the phone:ġ. How to Speak to Someone at the IRS (Step-by-Step) What the IRS Will Not Discuss With You Over the Phone.Information You Need When Calling the IRS.How to Speak to Someone at the IRS (Step-by-Step).

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